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General Help
Need help getting started or have questions? Find answers here.
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General Help
Frequently Asked Questions
Getting started is easy! Simply click "Start Free" to create your account. You'll get 1 hour of free tutoring to try out the platform. No credit card required.
We support a wide range of subjects from middle school through graduate level, including Math, Science, English, History, and test prep (SAT, GRE, MCAT, etc.). Our AI tutors adapt to your specific level and learning needs.
Our AI tutors use advanced language models trained on educational content and pedagogy. They adapt to your learning style, provide personalized explanations, and guide you through problems step-by-step using proven teaching methods.
Yes! For paid plans, unused hours roll over for up to 3 months. This gives you flexibility to use your tutoring hours when you need them most.
Absolutely! You can cancel your subscription at any time with no cancellation fees. You'll continue to have access until the end of your current billing period.
Yes, we take privacy and security seriously. All your data is encrypted, and we never share your personal information or learning data with third parties. Your conversations with tutors are private and secure.
You can reach us through this support page, or email us directly at support@grassroot.academy. We typically respond within 24 hours during business days.